If you are a website owner using the Avada theme on a Godaddy hosting platform, you might have encountered an annoying issue: the dreaded 502 Bad Gateway error. This error can disrupt your website’s functionality and lead to a frustrating user experience. Fortunately, there is a simple and effective fix that involves modifying the .htaccess file. In this blog post, we will explore the cause of the 502 error, and then we’ll provide you with the step-by-step instructions to implement the solution using the .htaccess code provided by the Godaddy support team.

Understanding the 502 Error with Avada Theme

The 502 Bad Gateway error is an HTTP status code that indicates a problem with the server hosting your website. When this error occurs, it means that the server acting as a gateway or proxy was not able to receive a valid response from the upstream server. In the context of Godaddy hosting and the Avada theme, the issue often arises due to an excessively long line of code within the .htaccess file.

The .htaccess file is a powerful configuration file that allows you to make various server-level changes for your website without modifying the server’s main configuration. However, some hosts, including Godaddy, have set a limit on the maximum line length allowed in .htaccess files. If the Avada theme generates a line of code that exceeds this limit, it triggers the 502 Bad Gateway error.

The Fix: Modifying the .htaccess File

The Godaddy support team has come up with a simple yet effective solution to tackle the 502 error related to the Avada theme. By implementing a specific piece of code in the .htaccess file, you can increase the allowed line length, thereby preventing the error from occurring. Here’s how you can do it:

Step 1: Access Your Website’s .htaccess File

To begin, you need to access the .htaccess file for your website. You can do this via an FTP client like FileZilla or through the file manager provided in your Godaddy hosting account’s control panel.

Step 2: Backup Your .htaccess File

Before making any changes, it’s always a good practice to create a backup of your .htaccess file. This way, you can easily revert to the previous state if something goes wrong during the modification process.

Step 3: Add the Code to Increase Line Length

Once you have the .htaccess file open, add the following code snippet:

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This code instructs the server to utilize the mod_substitute module and increase the maximum allowed line length to 10 megabytes (10M). It should be more than enough to accommodate any lengthy lines generated by the Avada theme.

Step 4: Save and Upload the Modified .htaccess File

After adding the code, save the changes to your .htaccess file and upload it back to the server using your FTP client or the file manager.

Step 5: Clear Browser Cache and Test Your Website.

Finally, clear your browser’s cache and revisit your website. With the .htaccess modification in place, the 502 Bad Gateway error should be resolved, and your website should function as expected with the Avada theme.


The 502 Bad Gateway error is a common concern for website owners, especially when using the Avada theme on Godaddy hosting. Thankfully, with the guidance provided in this blog post, you can easily resolve the issue by adding a few lines of code to your .htaccess file. Remember to proceed with caution and create a backup before making any changes to your website’s configuration files. By doing so, you can ensure a smooth resolution to the error and enjoy uninterrupted performance on your website.

Please note that server configurations and hosting environments may vary, so it’s always a good idea to consult with Godaddy support if you encounter any difficulties during the process. Happy website building!